Refund policy
Returns & Refund Policy
At Ebroni Naturals, each product is thoughtfully handmade in small batches using natural ingredients to ensure the highest quality and freshness.
Due to the personal care nature of our products, we are unable to accept returns or exchanges once an order has been delivered.
However, your satisfaction is very important to us. If you experience any issues with your order, such as receiving a damaged, defective or incorrect item, please contact us within 3 days of delivery at support@ebroninaturals.com
When reaching out, please include:
- Your order number
- A description of the issue
- Photos of the product (if applicable)
We will review your request and work with you to make it right, which may include a replacement or refund where appropriate.